Everything you need to run your store on ORDERK.
A complete walkthrough of signing up, building your catalog, designing your storefront, and managing orders — plus how to share your store link on WhatsApp, Instagram, Telegram, and Messenger.
Getting started
From signing up to sharing your first link — here's what happens in the first few minutes on ORDERK.
Create your account
Sign up with your name, email, and a password — no credit card required. This creates your merchant account and your first store.
Pick your business type
Tell ORDERK what kind of business you run — boutique, electronics store, restaurant, home baker, tutor, salon, and more — so your dashboard and storefront start with sensible defaults.
Get your store link
Every store gets a shareable link at your-store-name.orderk.app the moment you sign up. This is the one link you'll share everywhere.
Know your way around
ORDERK has two working surfaces: your dashboard, where you manage everything and which only you can see, and your storefront, the public store your customers browse at your store link. You'll live in the dashboard day to day.
Building your product catalog
Your catalog is the foundation of your storefront — here's what you can add to it.
Product types
Add physical products (inventory-tracked goods), digital products (delivered via a download link), bookings (appointments with duration, buffer time, and availability), subscriptions (recurring billing), or anything else under "Other."
Pricing & images
Every product gets a name, description, price, and photos — add a "compare at" price to show a discount, and per-unit pricing if you sell by weight or volume.
Variants
Selling sizes, colors, or flavors? Build variants from up to three option groups, like Size × Color, each with its own price, stock, and image.
Custom options & add-ons
Ask customers questions at checkout — engraving text, a date picker, extra toppings — each option can add to the price and be marked required.
Categories
Group products into categories so customers can browse and filter your storefront by type.
Inventory
Turn on stock tracking per product or variant, and set a low-stock threshold so you get warned before you run out.
Designing your storefront
Your storefront is a real, customizable website — no theme to install, no developer needed.
Home page builder
Stack sections in any order: a product grid, categories, banners, text, images, video, a contact block, a countdown, or a map — your storefront's homepage is built from these blocks.
Appearance
Add your logo, a rotating banner, pick your colors, write your store bio, and turn on an announcement bar or a first-visit popup for promotions.
Menu
Add a simple link-in-bio style menu alongside or instead of your catalog, if that fits your business better.
Checkout settings
Decide what checkout asks for — phone number, email, an order note — plus your delivery methods (delivery, pickup, dine-in) and whether tipping is enabled.
Live preview
Every change you make updates a live preview right next to your settings, so you always see exactly what customers will see.
Sharing your store link
Your one store link works everywhere — here's how to put it in front of customers on each app.
Add your WhatsApp number in settings to show a "Chat on WhatsApp" button on your storefront, so customers can ask questions before they order. Orders themselves are placed and tracked on your storefront and dashboard, not inside WhatsApp.
Put your store link in your Instagram bio, and reply to DMs by sending customers straight to your catalog instead of typing out prices from memory.
Telegram
Share your link in a Telegram channel, group, or directly in chat — however customers reach your storefront, their order lands in the same dashboard as everything else.
Messenger
Same story on Facebook Messenger — share your link there too, and checkout works exactly the same way.
One link, everywhere
However a customer reaches you, they end up on the same storefront and check out the same way — you don't have to keep four different processes straight, and every order lands in the same dashboard.
How customers order
Here's the path a customer takes from your link to a placed order.
Browse the catalog
Customers open your store link and browse by category or search, seeing prices, photos, and availability exactly as you set them up.
Pick a product
On a product page they choose variants like size or color, answer any custom options, pick a booking slot if it's a booking product, and set a quantity.
Review their cart
Items sit in a cart drawer accessible from anywhere on the storefront, with quantity controls and a running subtotal.
Check out
They enter their name and contact info, choose delivery, pickup, or dine-in, add an address if needed, and place the order.
Order confirmed
ORDERK saves the order to your dashboard as a clean, itemized ticket, and the customer sees an order confirmation with everything they just ordered.
Track the order
Customers get a permanent order-status link they can check anytime to see if it's pending, confirmed, or completed.
Managing orders in your dashboard
This is where you'll spend most of your time — the operational core of ORDERK.
See what's new
Your dashboard home shows today's sales, today's orders, and a list of recent orders the moment you log in.
Work the order list
Filter and search orders by status or date, and use tabs like Pending, Confirmed, Completed, and Cancelled to focus on what needs attention.
Open an order
See the full breakdown — items, chosen variants and options, customer contact info, delivery details, subtotal, discount, tax, delivery fee, tip, and total — and update its status from there.
Add an order manually
Taking an order over the phone or in person? Create it directly in the dashboard by picking a customer, products, and a delivery method.
Print what you need
Generate an invoice, a shipping label, or an item list for any order, straight from a print preview screen.
Act on several at once
Select multiple orders to update their status or export them together, instead of opening each one individually.
Customers, discounts, bookings & subscriptions
The tools that keep repeat business, promotions, and recurring orders organized.
Customers
Every storefront checkout automatically creates or updates a customer record by phone number, with their order history, notes, and tags — or add one manually.
Discounts
Create percentage or fixed-amount discounts, redeemable codes, automatic discounts, bundle deals, "buy X get Y," or free delivery — with usage limits and start/end dates.
Bookings
If you sell appointments, a dedicated Bookings view shows what's coming up, separate from your regular order list.
Subscriptions
Recurring-billing products renew automatically on schedule, generating new orders each cycle — manage active, cancelled, and completed subscriptions in one place.
Payments & store settings
The last mile: getting paid and tuning your store's basics.
Payment tracking
Mark orders as paid as customers pay you directly — cash, bank transfer, or however you've arranged it — so your dashboard always reflects what's actually been collected.
Store settings
Set your store name, currency, tax rate, low-stock threshold, WhatsApp contact number, and available delivery methods and fees — all from one Settings page.
Ready to put this into practice?
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